ICER Primary Photo


Boston, MA

Environments at Work (EAW) partnered with ICER (Institute for Clinical Economic Review) to design and furnish its new office space to accommodate its growing workforce.

Together – during the COVID-19 pandemic – EAW, the ICER project team, and SGA created a space that provides employees flexibility and choice allowing them to work safely within the office during unprecedented times.

The resulting fit-out accommodates 65 employees using bench-style and conventional workstations, 17 private offices, conference rooms, collaboration areas, and a phone booth for individual privacy.

Clear communication between EAW and the customer helped ease decision-making throughout the project.  In the absence of typical face-to-face meetings due to COVID restrictions, the team relied on virtual meetings to effectively present finish materials and design options enabling ICER to make informed decisions. Together and during a difficult time, the entire project team was committed to maintaining an open dialogue to set expectations and ensure a smooth decision-making process.

14,000 SF

Project Manager
Ben Gebo

ICER’s new space is in a beautiful landmark building in the heart of Beacon Hill, a neighborhood known for narrow streets, tiny elevators, and winding staircases!  To meet building delivery conditions, it was crucial to thoughtfully consider the size of each piece when specifying items to furnish the space. Not only did selected products need to fit the project aesthetics and budget, but it was imperative that they withstand the elevator test both by weight and size (a narrow 30″ opening!) or fit in the stairwell!  When these parameters couldn’t be satisfied, certain products needed to be taken apart and rebuilt on the tenant floor. Close collaboration with our installation partner, IOP, ensured every beautiful piece fit into ICER’s new space. Despite such challenges, the installation was completed in just three phases – all during the COVID-19 pandemic.

ICER’s new workspace reflects hard work, outside-of-the-box thinking, and careful planning by every member of the project team.

We were impressed with everyone at EAW. Our new office space was a challenge, and working through the project during a pandemic was no easy task. EAW went above and beyond in many ways. The team took the time to listen and understand our needs – finding the best solutions even for complex situations.

Ellie Adair
Deputy Chief Operations Officer, ICER